Terms and Conditions 6jqk – Complete Platform Usage Guide

1Acceptance of Terms and Conditions

Welcome to 6jqk, Malaysia's trusted online entertainment platform. This document contains the terms and conditions governing the use of all services provided by 6jqk via our official website and mobile app.

By accessing the website 6jqk, downloading our app, registering an account, or using any part of our platform, you automatically acknowledge that you have read, understood, and agreed to be bound by all terms and conditions stated in this document. If you do not agree with any part of these terms, you are not permitted to use the services 6jqk.

2Member Eligibility

To register and use the services 6jqk, you must meet the following eligibility requirements:

• Aged 18 years of age and above on the date of registration.
• An individual and not a company, corporate body or business entity.
• Not currently on any self-exclusion list or play ban imposed by any regulatory body.
• Not using VPN services, proxies, or any method to conceal your actual location for the purpose of circumventing geographical restrictions.
• Having full legal capacity to enter into this binding agreement.

One Account Per Player Policy

Each player is only permitted to hold one account at 6jqk. Holding multiple accounts is a serious violation of these terms. If we detect multiple accounts belonging to the same individual — whether based on device, IP address, banking information, or other verification methods — all associated accounts will be suspended and any remaining balances will be forfeited.

3Account Registration and Identity Verification

The registration process at 6jqk is designed to ensure the safety of all members. You are required to provide the following information during registration:

• Full name as shown on your identity card or passport.
• Accurate date of birth.
• An active mobile number registered in Malaysia.
• A valid and active email address.
• Bank details for deposit and withdrawal purposes.

KYC (Know Your Customer) Process

6jqk enforces strict KYC procedures to prevent money laundering, fraud, and use of the platform by underage individuals. You may be required to submit the following documents at any time:

• A clear copy of your identity card (MyKad) or passport.
• Most recent three months' bank statements showing your name and account number.
• Proof of current address such as a utility bill or bank statement.
• Any additional documents required by our compliance team.

4Deposits and Withdrawals

Accepted Payment Methods

6jqk supports a range of payment methods popular in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR).

Deposit Limits and Timeframes

• Minimum deposit limit: RM10 per transaction.
• The maximum daily deposit limit varies based on your account tier and selected payment method.
• Deposits are processed automatically and credited to your account within less than 1 minute.
• If a deposit is not credited within 10 minutes, contact our support team immediately.

Withdrawal Limits and Timeframes

• Minimum withdrawal limit: RM30 per request.
• Withdrawals are processed and credited to your bank account within 5 to 15 minutes for accounts that have completed KYC verification.
• Withdrawals may only be made to a bank account registered under the same member's name.
• Daily and monthly withdrawal limits are set according to your account's VIP tier.

5Bonuses, Promotions, and Rollover Requirements

All bonuses and promotions offered by 6jqk subject to rollover requirements and the specific terms stated for each offer. Accepting any bonus means you agree to those terms.

General Bonus Principles

• Each account is eligible to claim each type of bonus once only unless otherwise stated.
• Rollover requirements are typically between 5x to 20x depending on the bonus type.
• The validity period to meet rollover requirements is typically between 7 to 30 days, depending on the promotion type.
• Bonuses may not be transferred to another account or converted directly to cash without fulfilling the rollover requirements.
• 6jqk reserves the right to void any bonus obtained through fraudulent means or misuse of the promotions system.

Bonus Abuse Prohibition

Any attempt to abuse the bonus system — including opening multiple accounts, using false information, or wagering techniques designed to exploit bonus conditions — will result in cancellation of all bonuses and possible account closure. 6jqk uses advanced detection systems to identify such activity.

6Game Rules and Fairness

All games available on the platform 6jqk uses Random Number Generator (RNG) technology that has been audited and certified by internationally accredited independent bodies. This ensures every game outcome is truly random and cannot be manipulated by any party.

Final Game Results

The results of all games on 6jqk are final and cannot be disputed once completed. In the event of a technical disruption during an active game, 6jqk reserves the right to void the round in question and return the wager to the player. Wins resulting from technical errors or system bugs will not be paid out and will be voided.

Live Sports Betting

For Sports Betting, all outcomes are based on official results announced by the relevant sports governing body. 6jqk uses reliable live data sources to ensure the accuracy of all odds and results displayed on the platform.

7Prohibited Player Conduct

To ensure a safe and fair gaming environment for all members, 6jqk strictly prohibits the following activities:

• Fraud, use of bots, automated tools or any method that provides an unfair advantage.
• Collusion between players to exploit the game.
• Money laundering or using the platform for any unlawful financial activity.
• Harassing, threatening or insulting other players or 6jqk staff.
• Sharing your login credentials with others or using third-party services to manage your account.
• Recording, broadcasting or distributing live casino content without written consent from 6jqk.

8Account Security and Password

You are solely responsible for keeping your account login credentials confidential. 6jqk will never ask for your password via email, SMS, or live chat under any circumstances.

Recommended Security Measures

• Use a unique, strong password that is not used on any other platform.
• Enable two-factor authentication (2FA) for added protection.
• Do not log in over unsecured public Wi-Fi networks.
• Log out of your account after using the platform, especially on shared devices.
• Contact us immediately if you suspect any suspicious activity on your account.

If your account is accessed by an unauthorised party due to your own negligence — such as sharing your password or using a public device without caution — 6jqk is not liable for any losses resulting from such situations.

96jqk Liability Limits

6jqk strives to ensure the platform operates without interruption at all times. However, certain limits apply to our liability:

• 6jqk is not liable for any loss or damage resulting from internet service disruptions, hardware failures, or factors beyond our control.
• We do not guarantee that the platform will always be free from technical disruptions, although we strive to ensure this.
• Maximum Liability 6jqk against any player shall not exceed the total net deposits made by that player in the 12 months preceding the claim.

10Account Closure and Suspension

Closure by Player

You may close your account 6jqk you at any time by contacting our customer support team via live chat. Prior to closure, ensure all eligible balances have been withdrawn, as any remaining balance after the closure process is completed cannot be reclaimed.

Closure by 6jqk

6jqk reserves the right to close or suspend any player's account without prior notice under the following circumstances:

• Violation of any section of these terms and conditions.
• Facilitating or endorsing fraudulent activity or money laundering.
• Failure to pass the KYC verification within the stipulated timeframe.
• Instructions from legal authorities or regulatory bodies.
• Accounts that have been inactive for more than 12 consecutive months.

11Amendment of Terms and Conditions

6jqk reserves the right to amend, update, or improve these terms and conditions at any time without requiring prior consent from players. However, we are committed to providing reasonable notice to all active members when significant changes occur.

Notice of changes will be sent to the email address registered with your account and will be prominently displayed on our platform's home page. Continued use of the platform 6jqk after the effective date of such amendment constitutes your acceptance of and agreement to the amended terms.

12Contact Us

If you have any questions, concerns or complaints regarding these terms and conditions, the 6jqk ready to assist you through the following channels:

• Live Chat: Available 24/7 directly from our platform – the fastest way to get help.
• Support Email: [email protected] – for enquiries requiring a detailed written response.
• Service Languages: Bahasa Melayu and English.

Our customer support team operates 24 hours a day, 7 days a week and will endeavour to resolve all enquiries in the shortest time possible. For formal complaints, we are committed to responding within 48 business hours.